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Privacy Policy

Last updated: January 24, 2026

1. Introduction

Crowdside ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and sign up for our waitlist.

2. Information We Collect

We collect information that you provide directly to us when you sign up for our waitlist:

  • First and last name
  • Email address
  • Company name (optional)
  • Message/interests (optional)
  • IP address (automatically collected)
  • Marketing consent preferences

3. How We Use Your Information

We use the information we collect to:

  • Verify your email address
  • Send you updates about our product launch (with your consent)
  • Respond to your inquiries and provide customer service
  • Improve our website and services
  • Prevent fraud and enhance security

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely on encrypted servers. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Unverified email addresses may be deleted after 30 days.

6. Your Data Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Right to Access: You can request a copy of your personal data
  • Right to Rectification: You can request correction of inaccurate data
  • Right to Erasure: You can request deletion of your data
  • Right to Restrict Processing: You can request limitation of data processing
  • Right to Data Portability: You can request transfer of your data
  • Right to Object: You can object to data processing
  • Right to Withdraw Consent: You can withdraw marketing consent at any time

To exercise any of these rights, please contact us at: accounts@crowdside.co.uk

7. Third-Party Services

We use third-party services to help operate our website and business, including hosting providers (Heroku), email service providers (Gmail), and cloud storage (AWS S3). These third parties have access to your information only to perform specific tasks on our behalf and are obligated to protect it.

8. Cookies

We use essential cookies for session management and CSRF protection. We do not use tracking or advertising cookies at this time.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Crowdside

Email: accounts@crowdside.co.uk